Return policy

Our policy lasts 30 days. If 30 days flowed since your purchase, we cannot unfortunately offer you a refund or exchange.

To be able to enjoy a return, your item must be in the same state where you received it. He must also be in the original packaging.

To make a return, you must present us with a receipt or proof of purchase.

There are certain situations where only a partial refund is granted: (if applicable)
* Any item that is not in its state of origin, that is damaged or that presents certain missing parts for reasons that are not due to an error on our part.
* Any item returned more than 30 days after delivery.

Refunds (if applicable)
As soon as we have received and inspected the returned item, we will send you an email confirming that we have received it. You also support our decision regarding approval or rejection of your request for reimbursement.
If your request is approved, then your refund will be dealt with, and a credit will be automatically applied on your credit card or your original payment method, within a certain number of days.

Delayed or missing refunds (if applicable)
If you have not yet received your refund, please first check your bank account again.
Then, contact your credit card's metric entity, because there may be a deadline before your refund is officially set.
Then contact your bank. There is often a necessary treatment time before a refund is set.
So after you have done all these stages, you still did not receive your refund, want if he will contact you plait with us at support@cozy-beach.com

Items cleared (if applicable)
Only items at current prices can be refunded. Unfortunately, unpaid items are not refundable.

Exchanges (if applicable)
We replace an item only if it is defective or damaged. If in that case you want to exchange it for the same item, send us an email to support@cozy-beach.com

Expedition
It will be up to you to pay your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, return expenses will be deducted from it.

Depending on where you live, the time required to receive your exchanged product may vary.